Randy Bourgeois, Sales Director at ActiveProspect, joins the show to discuss the ActiveProspect platform and how their tools help optimize lead management strategies. Randy shares some real-life TCPA stories and what you should be considering when making outbound calls to clients. Randy also provides insight into how lenders are using data gathered during the time customers are on their websites and how this data is being used to prioritize or distribute leads. Lastly, we discuss the topic of duplicate leads and how catching duplicate leads further up the funnel can leads to happier salespeople and more money back in a lenders pocket.