In this week's episode of Behind the Scene, we go from old-school radio stories and record store nostalgia to the ugly math of concert tickets. Randy Nichols joins us to explain how the ticketing machine actually works, why scalpers win, and what fans can do to push lawmakers toward real fixes.

• defining primary sales versus secondary resale marketplaces
• explaining how bots and “short sellers” game the system
• breaking down who the ticketing company’s real customer is
• outlining state and federal efforts including the Ticket Act
• sharing a practical way to get informed and apply pressure

To learn more go to fixthetic.org.