Source: https://medium.com/workday-engineering/observability-at-scale-across-multi-cloud-environments-7413d9063e14
Author : Maor PazOverview ofĀ observabilityĀ in modern, distributed, multi-cloud environments, defining it as a discipline superior to traditional monitoring, essential for handling "unknown unknowns" in complex systems.
It details theĀ three pillars of observabilityāmetrics, logs, and tracesāexplaining how their correlation is critical for efficient incident resolution (moving fromĀ whatĀ is wrong toĀ whereĀ andĀ why).
Furthermore, the text explores theĀ architectural requirements for scale, using a Workday case study to illustrate a successful hub-and-spoke model, and emphasizes the strategic importance of adoptingĀ OpenTelemetryĀ to achieve vendor-neutral instrumentation.
Finally, the source discusses advanced frontiers likeĀ AIOpsĀ for automated analysis and highlights the necessity of aĀ cultural transformationĀ focused on developer ownership and blameless learning to make the practice successful.