00:00 Introduction
02:02 Decide what you want [Leading you]
03:30 Discover what your customer wants [Leading teams]
05:30 Deliver plus one percent [Leading organisations]
07:10 Behind the scenes
08:10 Raving Fan [Word of the week]
08:40 Final step
09:12 Close

THE SUNDAY SCHOLAR takes a lighter look at leadership. Full of ideas, insights and inspiration. It’s our weekly newsletter—reimagined as a podcast. Something to be expected. Something to look forward to.