Ray Chaney, the director of emergency services for 211 San Diego, shares his extensive background in the fire space and his current role in emergency management. He discusses the importance of technology in improving situational awareness and decision-making in firefighting and goes into detail on the excitement and challenges of his career. While looking forward to finding new and exciting opportunities in the field, he discusses his appreciation for the opportunities and diversity in the fire service, as well as his fascination with technology and new challenges. Additionally, he puts emphasis on the importance of collaboration between the fire service and the private sector, as well as the need for feedback in technology development.