Observing life as he does, Raymond Brown wants us to notice negative reactions to circumstances and get in the habit of asking ourselves 'what should I have done instead?'  Our interactions reveal signs of problems ahead and the sooner we recognize them, the sooner we can take action to get rid of them.  This is especially true of human relationships.  There are simple 'tells' that we should not ignore.  Raymond is a good speaker, and is brutally honest about things as he sees them.  He would enjoy coming to community events to tell it like it is and hopefully save someone a great deal of heartache and pain in the process.