Mike Crow, the Assistant General Manager for Power Delivery for City of Tallahassee Utilities, shares an in-depth account of the recovery efforts following three tornadoes that hit Tallahassee on May 10 and left 80,000 customers without power. Mike discusses the detailed storm plan that guided their response, including the rapid mobilization of 433 additional workers, boosting their workforce to over 700 within hours of the storm. He covers the logistical challenges of weather-related recoveries and the importance of clear communication with city residents. Mike provides valuable advice on developing comprehensive storm plans,  and he emphasizes the need for specific roles and responsibilities rather than broad departmental assignments.