Tina and Sue wonder where's the customer service? Tina longs for interactions that leave her, as a consumer, with a good feeling rather than disappointment. Boomer Sue evokes the nostalgic days when customer service was a point of pride. Could it be the years spent at the service of students and families that has them expecting too much?

Sue Britz: Cohost/Producer/Director/Editor/Music & Graphics

Tina Lokkbakk: Cohost, author of After the Burn & the blog "Life After Estrangement" at lifeafterestrangement.com

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This podcast is meant for sheer enjoyment and to explore our re-tirement experiences and those of our guests. Nothing we say is meant to be given as psychological, medical, or legal advice.