When met with an unexpected situation, do you react or respond? And what is the difference? According to Dr. Matt James, while some people use the words interchangeably, there is a world of difference in their meanings. https://www.psychologytoday.com/us/blog/focus-forgiveness/201609/react-vs-respond Tony shares a story of showing up late to a recent speaking opportunity where he learned whether or not he was more prone to reaction or response.
Tony shares the results of taking the Implicit Association Test (IAT) https://implicit.harvard.edu/implicit/ and discusses how understanding how we give meaning to certain people and situations contributes to how we react or how we respond. And Tony also references Marshal Rosenberg’s book “Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)” https://amzn.to/3EjVZkx
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Transcript
Over the past weekend I was in Arizona and I was going to speak to a large group of single adults from ages 30 and above. And let me just tell you that I've done a lot of speaking in my day and on these types of events, I just make an assumption that the event starts at 7:00pm. So I truly assumed that the presentation was at seven. Now, why? Well, just because, and thankfully the organizer of the event texted me at 4:45 and said, “Hey, I'll see you soon.” Now, let me read you the text that followed. So at 4:46, I responded back “Absolutely. 7:00pm I'm assuming, hoping, guessing haha I realized that as I scrolled through our texts, that I have not seen a time. So I really hope that that's the case. I'm a little over an hour from Casa Grande,” where the presentation was going to be held.
At 4:51, so five minutes later, I text back after not hearing anything, “And if you don't mind just confirming that it is at 7:00pm that would be great.” Then seven minutes later, 4:58pm. “So we're planning on leaving here at 5:30. So I should be there around 6:40”. And then at 5:00pm, the organizer gets back to me and says, “No, you're on at 6:00pm.”
So we're an hour away and we're hanging out with my daughter and son-in-law. We're in sweats. And as I mentioned, we're an hour away. It's five o'clock. The presentation starts at six. I flew to Arizona to do this presentation. And a lot of people are coming. Now here is where I feel like years of mindfulness and meditation and building in that pause just kicked into high gear.
So I said, “Hey, we need to get dressed and we need to be ready.” And my wife and my daughter and my son-in-law were amazing and said, alright, we can do this. We can be out of here in five, maybe 10 minutes, max. And everybody jumped up, got into high gear. And here's the next text that I send,
“Okay. We are getting dressed right now. We will hurry.” And then I texted a couple of minutes later, “I am so grateful you texted, this makes for a far better story.” I am then in the car and I text and say, “We should be there about 10 to 15 minutes after six. So stall, but I promise you I will deliver.” And I threw a couple of thumbs up.