Many organizations make a critical mistake: they layer new AI tools on top of broken, legacy workflows. This creates inefficiencies at best — the opposite of what AI aims to solve — and "digitized chaos" at worst. This is uniquely true in digital healthcare. The challenge isn't so much the technology itself, but the lack of organizational alignment coupled with a failure to design systems around the human beings they are intended to serve.

In this episode, Dr. Nasim Afsar, healthcare executive, physician leader and author of Intelligent Health, joins us to reframe the conversation. Drawing on her experience at Oracle and UCLA Health among others, Nasim explains why successful AI adoption requires us to stop building for the silo and start building for the individual. She discusses the vital role of trust in algorithms, the dangers of echo chambers in design and how leaders can finally move beyond point solutions toward genuine, humane digital transformation.

About the guest: Dr. Nasim Afsar, MD, MBA, is a healthcare executive and physician leader. She is a leading voice in digital health strategy. Previously serving as Chief Health Officer at Oracle and in executive leadership at UCLA Health and UCI Health, she specializes in operations, quality and digital transformation. She is a dedicated physician-leader committed to improving the care delivery experience.

You can find Nasim’s latest book, Intelligent Health: The Movement to Unify Data, Harness AI, and Empower People to Thrive, here: https://www.wiley.com/en-hk/shop/general-introductory-biomedical-engineering/intelligent-health-the-movement-to-unify-data-harness-ai-and-empower-people-to-thrive-p-9781394408276

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].

Many technology leaders view data quality as purely an IT issue, which leads to fragmentation and siloed efforts. The challenge lies the lack of organizational alignment and clear, human-centric data intelligence.

In this episode, Roberto Maranca, data excellence practitioner and author of Data Excellence: How Data Leadership Can Drive Stronger Organizational Performance joins us to reframe data governance as a team sport. Roberto explains why successful AI adoption requires "data athletes" and "data personal trainers" to work in concert. He discusses the importance of data consumer stories, the necessity of human judgment in AI and how leaders can rebuild trust by prioritizing clear data context.

About the guest: Roberto Maranca is an enterprise data leader and author. He has held senior and executive data leadership roles at organizations including Schneider Electric, Lloyds Banking Group and GE, with work spanning data governance, data quality, data risk, AI readiness and business transformation. Recognized multiple times as one of DataIQ’s Top 100 Data Leaders, Roberto frames data leadership as a performance discipline, which helps organizations build trust, accountability and value.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].

Testing teaches us to look for hidden assumptions and treat failure as valuable information. But when the standard for professional quality is high, the friction of everyday life can feel like a series of critical defects. Without the right framework, these "bugs" lead to emotional burnout and strained relationships rather than insight.

In this episode, Alison McGuigan, Director of Enterprise Quality Assurance, discusses how the testing mindset fundamentally changes how we approach complexity. From boundary testing personal relationships to refactoring daily habits and dead code, Alison explores how to apply technical rigor to personal growth — and vice versa. Learn why treating every defect as a source of insight can improve resilience and navigate the most complex human systems.

About the guest: Alison McGuigan is a Director of Enterprise Quality Assurance and author of the blog Testing in Production. She has over a decade of experience driving test optimization and automation strategy.

You can find Alison’s blog here: https://testinginprod.substack.com/

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].

Automation is at the core of modern software delivery, enabling enterprises to surface risk earlier and operate with greater speed. That means everything from developer-native security to AI-assisted code generation. However, increased activity and scale do not guarantee quality or confidence. As AI accelerates code production, the risk landscape expands, raising questions about accountability and assurance.

In this episode, Nir Valtman, CEO and co-founder of Arnica, joins us to discuss how organizations can design an operating model where automation enhances speed and consistency — all while human judgment, cultural discipline and contextual validation remain central to establishing trust.

About the guest:

Nir Valtman is the CEO and co-founder of Arnica, where he focuses on advancing developer-first security practices that surface risk earlier in the software development lifecycle. With a strong background in engineering leadership and application security, Nir has worked at the intersection of DevOps, secure SDLC transformation, and automation at scale.

His perspective centers on reducing friction for developers while strengthening code-level assurance through AI-assisted remediation and workflow-native security practices. He is a frequent voice in conversations about modern AppSec, AI-driven development, and the evolving relationship between automation and engineering accountability.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected]

The era of AI-assisted development is here. The rise of vibe coding puts an emphasis on speed and instant code generation. But, at what cost? While this lowers the barrier to entry, it also introduces substantial risk. A singular focus on velocity can undermine the fundamentals of sound software engineering, leading to quality issues when crucial practices like accountability and explainability are neglected.

In this episode, Dan Vega, Developer Advocate at Broadcom, explains how the real work of engineering is moving toward strategic planning, rigorous code reviews and comprehensive testing. Dan argues that problem-solving, weighing trade-offs and human empathy are the most critical skills needed to build quality software in an AI-driven world.

About the guest: Dan Vega is a Developer Advocate at Broadcom, a software engineer, author, and educator. He has dedicated his career to helping developers bridge the gap from simply writing code to practicing true engineering. He is the co-author of the book Fundamentals of Software Engineering from Coder to Engineer, which stresses the importance of judgment, clarity, and foundational skills in an era dominated by AI and automation.

You can find Dan’s latest book here: https://www.danvega.dev/books/fundamentals-of-software-engineering

Subscribe for more conversations on software quality, AI and modern digital experiences.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

Find more thought leadership content at: https://www.youtube.com/@ApplauseDotCom/videos

To contact the producers, please email us at [email protected].

Many organizations are struggling to balance rapid innovation with high-quality user experiences. From inaccessible interfaces to the "black labyrinth" of generative AI, professionals face the daunting task of building products that are functional, ethical and inclusive.

In this "Best of 2025" episode, host David Carty highlights key insights from a prestigious group of experts. The discussion spans the concept of "digital curb cuts" in accessibility to the challenges of artifact-based testing and the urgent need for responsible AI strategies. Tune in to learn how to truly prioritize the end user and navigate the complexities of modern digital quality.

About the guest:

This episode features a powerhouse lineup of industry thought leaders. Featured guests include Michael Bolton, a world-renowned software testing expert; Lisa Crispin, a pioneer in Agile testing; Sandy Pentland, one of the most-cited scientists in the world; and Nathan Chappell, a leader in AI ethics.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].

Inclusive design and accessibility research are reshaping how teams define software quality — and the benefits are both strategic and altruistic. Accessibility research expert Jamila Evilsizor joins us on this episode of the Ready, Test, Go. podcast to explore why real user voices matter more than guidelines when building reliable digital experiences.

Jamila shares how first-hand accessibility research changes executive mindsets, why “just make it work” is often the real goal for users with disabilities, and how teams can move beyond WCAG compliance toward truly usable products.

Some highlights from this digital accessibility-centric episode include:

- Why accessibility guidelines are the baseline — not the finish line

- How user research influences product, engineering and culture

- What practical methods can help embed accessibility into everyday delivery

- Why autonomy, dignity and privacy must be in focus

Subscribe for more conversations on software quality, AI and modern digital experiences.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

Find more digital quality content at: https://www.youtube.com/@ApplauseDotCom/videos

To contact the producers, please email us at [email protected]

Agile testing pioneer Lisa Crispin joins the Ready, Test, Go. podcast brought to you by Applause to unpack holistic testing, whole-team quality and how to build reliable digital experiences at scale. Lisa is an independent consultant, co-founder of the Agile Testing Fellowship with Janet Gregory, and co-author of Holistic Testing: Weave Quality Into Your Product.

Some software quality insights from the episode:

• How the Holistic Testing Model grew from Agile testing quadrants and the DevOps loop
• Why the best teams weave testing into every stage of delivery
• How short feedback loops and observability help reveal real software quality
• Practical ways to help non-testers — developers, designers, product — own quality
• Why AI and test automation are “amplifiers,” not replacements for quality engineers

You can see what Lisa’s up to, schedule some coaching or consulting time or read her thought leadership content at LisaCrispin.com. And you can find links to her books at Agiletester.ca.

Subscribe for more conversations on software quality, AI and modern digital experiences.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

Find more thought leadership content at: https://www.youtube.com/@ApplauseDotCom/videos

To contact the producers, please email us at [email protected].

Sandy Pentland, Senior Research Fellow at Stanford HAI, discusses how innovators are grappling with the societal impact of technology, the challenges of creating reliable products in a world driven by narratives and the concept of abductive reasoning in validating AI applications. Pentland also introduces the Four Horsemen of Social Failure and practices to mitigate AI risks.

About the guest:

Alex Pentland is a Stanford HAI Fellow and MIT Toshiba Professor. Named one of the “100 people to watch this century” by Newsweek and “one of the seven most powerful data scientists in the world” by Forbes, he is a member of the US National Academy of Engineering, an advisor to Abu Dhabi Investment Authority Lab, and an advisor to the UN Secretary General’s office. His work has helped manage privacy and security for the world’s digital networks by establishing authentication standards, protect personal privacy by contributing to the pioneering EU privacy law, and provide healthcare support for hundreds of millions of people worldwide through both for-profit and not-for-profit companies.

His latest book, Shared Wisdom: Cultural Evolution in the Age of AI, can be found here: https://mitpress.mit.edu/9780262050999/shared-wisdom/

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].

Listen as William Reuschel, Inclusive Design Practice Lead at Applause, joins the podcast. He digs into the critical importance of inclusive design, exploring how it transcends compliance to become a significant competitive advantage and catalyst for innovation. He also discusses what differentiates companies that prioritize accessibility from those that view it solely as a legal risk, especially in light of the new EAA regulations, as well as ways to measure accessibility success.

About the guest: William Reuschel has over 10 years of experience helping teams develop products that are accessible, inclusive, and a delight to their customers. He is an expert in accessibility and inclusive design and has the technical expertise to guide designers and developers to scalable and repeatable success. He holds a degree in computer science, a Web Accessibility Specialist certificate from the International Association of Accessibility Professionals, and is a Certified Scrum Master.

William spent the formative years of his career with an advocacy organization working closely with assistive technology users to evaluate both the accessibility and usability of critical products and services for people with disabilities. Through this work, he developed an understanding not only of the impact of technology on an individual’s life, but also the power of technology to build a more inclusive future for everyone. William is passionate about sharing his experience and building empathy with product teams to realize his vision of a fully inclusive future.

Learn more about Applause’s Accessibility Testing Solution here: https://www.applause.com/accessibility-testing/

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].