In this episode of Managed Chaos, Katrina Purcell and Rachel Anderson tackle a tough but relatable leadership dilemma: knowing when to let someone go. Using a real-life case study, they discuss clear communication, accountability, and maintaining trust when managing contractors or employees. Gain valuable insights into handling difficult conversations, preserving professionalism, and fostering growth for everyone involved. Tune in to learn strategies that balance empathy and business needs in moments of leadership challenge.