In this episode of Real Small Business with The McGraw Council, Mike Ross of 91 Media joins us to share his business life story! Mike is an entrepreneur who helps small businesses communicate and build relationships with their customers but, as of late, Mike has expanded into the world of apps which he discusses! Mike also shares his insights for small business owners and if you want to get more of this applicable help, sign up at www.TheMcgrawCouncil.com!

Build Processes

Mike stresses the importance of building processes – not only does this make your business scalable and a real business, but it also saves you massive time. If you do not have your business built on processes yet, you should begin to build your processes immediately.

Delegate

Whenever you can delegate tasks and responsibilities that others can do without compromising quality, do it immediately. This will allow you to focus on building your business, which is a role that only you can perform and perform well. Delegate whatever you can so that you can put your time and energy towards growing your business.

Implement Agreements

Although it may seem unnecessary at times, if you provide a service, be sure to implement clear and enforceable agreements. Not only will this help you collect payment but it will also help you avoid various legal issues. Implementing clear agreements will support your processes around product/service delivery and will help you keep your business moving forward!