The future of customer experience will be driven by massive amounts of data used to understand the past, the now, and the next. But making sense of that data requires real-time analytics to engage and anticipate customer needs and demands with real currency. In this Interview Series of the Futurum Tech Podcast, Daniel Newman sits down with Wilson Raj, who heads up global product marketing for SAS' customer intelligence products. They discuss the power and future of real-time analytics in helping drive memorable and personalized experiences. This episode features Daniel Newman (@danielnewmanuv). If you haven't already, please subscribe to our show on iTunes or SoundCloud. For inquiries or more information on the show you may email the team at [email protected] or follow @FuturumXYZ on Twitter and feel free to direct inquires through that channel as well. To learn more about Future research please visit www.futurumresearch.com As a reminder, the Futurum Tech Podcast is intended as an informational newsletter only. No investment advice is offered. While equities are frequently discussed, no investment advice is offered or implied.