How do you bring a company back to its best? Where do you begin and what makes the critical difference? How can you create momentum and what happens when set-backs inevitably occur? How does a company survive and thrive within the troubled cultural landscape of 2020? Nancy Reyes, President of TBWA\Chiat\ Day, New York, talks to Sara Tate and provides a wonderfully human perspective on what it takes to get a company back on track.