The Expert Podcast

Rebuilding Trust: How to Help Fraud Victims Recover and Thrive


Listen Later

Introduction:

  • Overview of speaker's role: Beyond one-on-one consultations and advisory calls at Actual Human, there's extensive live in-person presentations to industry trade groups, professionals, and experts.
  • Highlight of ACFE (Association of Certified Fraud Examiners) conference as a key event for fraud prevention professionals.

Main Discussion Points:

  • Purpose of the presentation: Shift from solely finding fraud to aiding fraud victims effectively.
  • Importance of proactive support: Comparing fraud detection to medical diagnosis without follow-up support.
  • Enhancing "bedside manner" in fraud investigations: Helping victims navigate recovery options and prevent further harm.
  • Types of victims: From business and consumer losses to complex probate cases.

Detailed Insights:

  • Advanced Victim Fraud Support presentation preview.
  • Emphasis on ACFE members' roles in not just detecting but also supporting victims.
  • Impact of faster fraud detection and its aftermath on victims.

Key Training Objectives:

  • Teaching fraud examiners to act as first responders.
  • Protocol for supporting victims: Coping mechanisms, engaging resources, and preventing cascading effects.

Closing Remarks:

  • Addressing the life-altering impact on victims within 24 hours of fraud discovery.
  • Invitation to explore further resources and support at Actual Human.
  • Encouragement for viewers to engage in live consultations for personalized advice and assistance.

Call to Action:

  • Encouragement to comment or ask questions on Actual Human's platform.
  • Highlighting availability of live one-on-one consultations with experts across various fields.

This structure outlines the episode's focus on empowering fraud examiners to support victims comprehensively, moving beyond detection to proactive victim assistance.


...more
View all episodesView all episodes
Download on the App Store

The Expert PodcastBy Various