<ul> <li>Customers typically don't close their financial accounts when they leave for another provider</li> <li>But this gives credit unions an opportunity to re-engage these customers and expand relationships </li> <li>Data-driven engagement is the key – understanding where each customer is on their financial journey </li> </ul>

Customers typically don't close their financial accounts when they leave for another provider But this gives credit unions an opportunity to re-engage these customers and expand relationships Data-driven engagement is the key – understanding where each customer is on their financial journey

Recapturing and Retaining Your Wandering Depositor Base l Total Expert 2022

Welcome to The CU Lab with NAFCU Services. In each episode, we explore breaking innovations, industry insights, and growth ideas. Catch up with credit union thought-leaders on fintech, security, fraud prevention, and more. Are you ahead of the curve on risk management, and prepared for what's to come? Is your credit union building the best digital experience to attract and engage members? Tune in to connect with the best intel in the industry.

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Recapturing and Retaining Your Wandering Depositor Base l Total Expert 2022

Recapturing and Retaining Your Wandering Depositor Base l Total Expert 2022