Look, we need to talk... Most of us don't like negative feedback, even if we say we welcome it. When it's presented as criticism and blame, layers of relational obstacles and distractions are added. In this episode, we'll explore how to hear negative feedback, what to do with it, how to respond, and -- most importantly -- how to shift the conversation away from criticism and blame.

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Hosted by Brian and Shauna Smith

Music is Tom Echols

Communication Matters, with Brian and Shauna Smith, is about communication and the human condition. A mental health counselor and speech-language pathologist discuss the vastness of communication and relationships, and provide tips and tricks for improving interpersonal communication skills. This all while being a married couple barbing, bickering, and bantering on these topics without killing each other on the air.