Bossit

Receiving Helpful Feedback 2/4


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How to get the feedback you need

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

https://www.surveymonkey.co.uk/r/N72QP67

If someone isn’t sharing feedback with you as often as you’d like, it could be because:

1. They don’t know how important it is to you;
2. They don’t recognise what to share; or
3. They’re apprehensive about sharing.

These can be addressed by:

(1) Explicitly requesting the feedback you want from them; not just encouraging it.

(2) Help someone formulate more useful feedback for you by:

- Telling them the strengths and development areas that you’re most interested in shaping.
- Letting them know what tasks or activities you’d most like them to consider.
- Asking them to keep a live record of observations with what you did or what you said that they liked or wish you’d done differently.
- Sharing an example of feedback you’ve received in the past which was particularly helpful for you.
- Sharing a feedback model for delivering feedback which you and they might both find helpful.

(3) Reassuring them by:

- Fostering a supportive, open environment which builds their confidence.
- Appearing accessible and receptive to feedback.
- Not putting them on the spot and affording them time to prepare.
- Demonstrating that you will fully consider or action what they have to share with you.
- Making clear you won’t hold it against them if they criticise you.

Your task for today is to spend 5 minutes identifying why you might not be receiving the feedback you need from someone in particular and then engage them to see if you can address this.

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BossitBy Benjamin Ford