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Receiving Helpful Feedback 3/4
How to ready yourself for feedback
Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:
https://www.surveymonkey.co.uk/r/N72QP67
You can affect the feedback offered to you by:
- How you request it;
- How you support preparations;
- Your mindset going into the discussion and the associated behaviours you exhibit;
- The questions you ask; and
- How you wrap-up the session.
Request feedback by being specific about what you want from the other person, both in terms of topics and in terms of style.
Support preparations through helpful suggestions:
- Schedule the session into both of your calendars, mutually agreeing a time and date that doesn’t put them under pressure and affords them time to prepare;
- Consider how long you’ll need together and discuss this with them - enough time not to feel rushed but not so long as to feel like a burden;
- Suggest a safe space - somewhere they feel comfortable confiding in you without being overheard or where they may have to pause due to interruptions;
- Make regular appointments in a time slot that is unlikely to be cancelled;
- Make feedback sessions about just one individual at a time.
Adopt a mindset that recognises feedback as a gift - you want to be appreciative and receptive throughout the discussion and decide what to do with it afterwards.
Avoid your body language coming across as defensive.
Asking genuine questions to understand why they have their perception and what specifically you can to to address it are helpful. Questions designed to try and change their perception are less helpful.
Wrap-up effectively by summarising what you heard from them, asking them to provide more feedback going forward and by thanking them will help demonstrate your appreciation.
Your task for today is to identify 2 or 3 suggestions that you like the most and put them into action ahead of your next feedback session.
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By Benjamin FordHow to ready yourself for feedback
Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:
https://www.surveymonkey.co.uk/r/N72QP67
You can affect the feedback offered to you by:
- How you request it;
- How you support preparations;
- Your mindset going into the discussion and the associated behaviours you exhibit;
- The questions you ask; and
- How you wrap-up the session.
Request feedback by being specific about what you want from the other person, both in terms of topics and in terms of style.
Support preparations through helpful suggestions:
- Schedule the session into both of your calendars, mutually agreeing a time and date that doesn’t put them under pressure and affords them time to prepare;
- Consider how long you’ll need together and discuss this with them - enough time not to feel rushed but not so long as to feel like a burden;
- Suggest a safe space - somewhere they feel comfortable confiding in you without being overheard or where they may have to pause due to interruptions;
- Make regular appointments in a time slot that is unlikely to be cancelled;
- Make feedback sessions about just one individual at a time.
Adopt a mindset that recognises feedback as a gift - you want to be appreciative and receptive throughout the discussion and decide what to do with it afterwards.
Avoid your body language coming across as defensive.
Asking genuine questions to understand why they have their perception and what specifically you can to to address it are helpful. Questions designed to try and change their perception are less helpful.
Wrap-up effectively by summarising what you heard from them, asking them to provide more feedback going forward and by thanking them will help demonstrate your appreciation.
Your task for today is to identify 2 or 3 suggestions that you like the most and put them into action ahead of your next feedback session.