Recording of STC Berkeley presentation on why users can't find answers in help

A technical writing podcast about the latest trends and practices in the field of technical communication. Technical communication includes topics like technical writing (software help), AI, information architecture, usability, API documentation, information design, web design, illustration, DITA, structured authoring, content strategy, visual communication, and more. If you're a technical writer or interested in technical writing, this is the one of few podcasts in this niche. I also have a blog at https://idratherbewriting.com where the podcasts and other blog topics are published. For an index of all podcasts, see https://idratherbewriting.com/podcasts.

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Recording of STC Berkeley presentation on why users can't find answers in help

Recording of STC Berkeley presentation on why users can't find answers in help