Hayden Humphrey, Chief Uplift Officer, tackles how he transformed himself from people pleasing in a corporate career to becoming a success coach and creative entrepreneur. In order to break free from people pleasing, we must first recognize the behavioral patterns and understand that niceness and kindness are two different things. To close the gap between customer advocacy and business goals in UX, we have to make ourselves uncomfortable! Hayden brings up how imposter syndrome is another level of vulnerability we need to defy by allowing self-love and encouragement. This episode closes with advice on how to combat isolation during Covid, especially for those working from home.