What's in it for them?

Recruiting and delighting UX research participants, with Adele Wallrich


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On this episode of What's in it for them?, Ian and Kate interview Adele Wallrich, Research Operations Specialist at Airtable. In this conversation, we discuss:

  • The type of research Airtable is working on

  • How Airtable's goal of delighting customers transfers to its incentives strategy

  • Why incentivizing participants is all about a quick turnaround

  • How Airtable tracks participants as they approach the $600 tax threshold

  • How to use the $600 threshold to ensure you're not over-indexing on subsets of your population

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What's in it for them?By Tremendous