What if accountability wasn't about blame, but about support? That's the core philosophy Rob Marcus explores in this essential episode of Sales POP! podcast. Marcus argues that many organizations fail not because of effort, but due to a fundamental misunderstanding of accountability and a lack of proper leadership training.

We dive deep into why simply promoting high performers into management is a recipe for disaster. Leadership is a learned skill, yet most managers lack the crucial ability to coach effectively. Coaching—asking, not telling—empowers teams to find their own solutions, fostering autonomy and ownership. Learn how to redefine accountability as a positive, mission-driven tool that aligns teams around clear, measurable expectations. Discover why leaders must model the standards they demand and how investing in coaching skills for your managers will build a self-sufficient, high-performing culture. This is the blueprint for crossing the divide from micromanagement to true team empowerment.