Customer loyalty is so much bigger than repeat purchases- it’s about creating passionate brand advocates that connect with you on a range of levels. It’s about providing genuine value as the basis of an ongoing relationship.

On this episode of Playing for Keeps, Fiona and Kristen dig into creative ways for brands to re-approach their loyalty programs.

Customer loyalty is so much bigger than repeat purchases- it’s about creating passionate brand advocates that connect with you on a range of levels. It’s about providing genuine value as the basis of an ongoing relationship. On this episode of Playing for Keeps, Fiona and Kristen dig into creative ways for brands to re-approach their loyalty programs.

Redefining Customer Loyalty with Fiona Stevens from LoyaltyLion

Retaining customers has never been more important for eCommerce businesses. Join Kristen LaFrance, eCommerce retention specialist and head of community at Churn Buster, as she interviews guests from the top subscription businesses to learn how the best in the DTC space are retaining customers. If you're growing a subscription based business, running a subscribe and save program on your site, or just plain interested in hearing stories from the top DTC businesses, Playing for Keeps is for you.

Share Redefining Customer Loyalty with Fiona Stevens from LoyaltyLion

Sign up to save your podcasts

Redefining Customer Loyalty with Fiona Stevens from LoyaltyLion

Redefining Customer Loyalty with Fiona Stevens from LoyaltyLion