In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Michael Levie, co-founder of citizenM, to dive into how citizenM is reshaping the hospitality industry with a bold, customer-first approach. 🎙️

Michael shares his insights on everything from digital transformation to creating unforgettable guest experiences. We explore citizenM’s unique strategies and how they’re influencing the Build-to-Rent and hospitality sectors. 🏢✨

Listen in as we discuss:

How citizenM balances technology with genuine human connection 🤖❤️

The power of brand identity in redefining guest experiences 🌍

Lessons in creating adaptable, modern spaces for today’s travelers 🧳🛌

Don’t miss this inspiring conversation with one of hospitality’s visionary leaders! 🎧

#PillowTalkSessions #Podcast #citizenM #HospitalityInnovation #CustomerExperience #MichaelLevie

Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.