Preparation is key to reducing 30-day readmission rates and decreasing avoidable trips to the emergency department (ED). How do you get started? In today's episode, we discuss preparations your facility can make to lay the groundwork for success. 

This is the second of a two-part discussion on reducing 30-day readmissions and avoidable ED trips. Listen to “Reducing 30-Day Readmissions and Avoidable Emergency Department Trips (Part 1)" here.

Related links: 

• View video recording of this webinar
• Download presentation slides

If you'd like to contact guest speaker Patty Austin, email [email protected].

 Check out our other interviews by visiting https://www.qualityinsights.org/qin/multimedia 

This material was prepared by Quality Insights, a Quality Innovation Network - Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. Publication number 12SOW-QI-GEN-120822-CC-A