In The Future of Voice AI series of interviews, I ask three questions to my guests: What problems do you currently see in Enterprise Voice AI? How does your company solve these problems? And what solutions do you envision in the next 5 years?

This episode’s guest is Shep Hyken, CX Expert & NYT bestselling author.

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author of eight books and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

Recap Video

Takeaways

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit voice-ai-newsletter.krisp.ai