Campus Safety Voices

Reducing Campus Police Officer Turnover in a Tight Labor Market


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The U.S. is currently experiencing a labor shortage, and nowhere is that being experienced more than in law enforcement. In 2022, officer turnover and resignations were up 47% compared to 2019. Additionally, retirements were up 19%, according to a survey from the Police Executive Research Forum.  

College campus public safety has also been greatly impacted by the current tight labor market. Florida SouthWestern University’s police department had an employee turnover rate of more than 20% in 2019 when its current chief of police, Jerry Connolly, took over the agency’s helm. 

He inherited a department that “fostered a less than desirable culture that consisted of no accountability, non-compliant personnel, a lack of modernized infrastructure with robust policies that properly govern the police department,” says Connolly. “And they didn't have any competitive incentives that were comparable to similar policing agencies.”

The chief quickly got to work, authoring more than 150 policies to modernize the department’s infrastructure. These and other  changes resulted in a massive reduction in turnover from more than 20% five years ago to 2%-5% today. His work in reducing employee turnover is just one reason why Connolly was named one of this year’s Campus Safety Higher Education Director of the Year finalists.
In this interview, Connolly provides tips on how to reduce employee turnover. Some of the changes he recommends are small but have the potential to make a big impact.

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Campus Safety VoicesBy Campus Safety Magazine