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Articles & Resources Referenced

NYT Article on how Spending is Changing
Weekly Changes in Carrier Times
2020 Holiday Shopping Trends
The Future of Online Returns

Here's this Shows TL;DR:

• Shipaggedon was an appropriate name for the holiday shipping in 2020 
• We go over what industries were hit the hardest by holiday shipping 
• We hypothesize on why carrier transit times are still high after the holidays 
• Why fulfillment and returns are a customer experience play and not a cost savings play 
• How you can integrate shipping and fulfillment into your marketing strategy 
• What type of brand shouldn't be using a 3PL 
• Some predictions for 2021