Reimagine Technology At Work

Lopez Research  dives  into the world of how Generative AI is changing business applications in this first episode of a series on AI-led business transformation.  In particular, we focus on how  Microsoft is harnessing the power of generative AI to transform customer relationship management and enterprise resource planning. You can check out more about Microsoft's copilots here.

Follow me  here:
You can follow me on LinkedIn and on Twitter @MaribelLopez
Check out the AI with Maribel Lopez podcast and subscribe on your favorite channel here. 

What has change in enterprise mobility. Are new industries adopting mobile? Is 5G hot?  In this podcast, Chris Balcik, the  Vice President and Head of Mobile B2B at Samsung Electronics America shares his perspectives on changes in the market.

Chris Balcik Bio:

With over 26 years’ experience, including management consulting with the Department of Defense and other Federal clients, Chris has deep expertise in organizational transformation and the role of technology. Prior to his current role, he led Federal government sales for Samsung’s Mobile B2B division. Prior to that, he assisted public and private sector clients including the FAA, DNI and DoD on complex, large-scale systems engineering and technology transformations, concept of operations design, program management, business case analysis, and business process optimization. Prior to entering the civilian workforce, Chris was an Officer in the United States Air Force leading Command and Control support to military operations.

Check out other enterprise mobile trends content from Samsung here. 

In this episode, we discuss the differences between cloud file storage and traditional storage systems. We discuss the challenge of performance and distributed data.  Dave also shares strategies for how companies should approach data in remote work and recovery issues from ransomware attack

 Bio: David Grant, President at Nasuni

David Grant is responsible for all field operations, which include sales, marketing, alliances, professional services, customer success and experience.

Dave is a veteran marketer with 20 years of experience in senior leadership roles at software companies – from startups to multibillion-dollar operations. He joined Nasuni from Veeam Software, where he was the senior vice president of global marketing. Prior to Veeam, he served as the vice president, marketing at VMware. Dave also served as the CMO at two startups. Desktone, acquired by VMware, and Watchfire, acquired by IBM. Dave has a master’s in finance from Dalhousie University and a bachelor’s in marketing from Saint Mary’s University.

You can find Dave on social media at :

• LinkedIn: https://www.linkedin.com/in/dgrant4/ 
• Twitter: https://twitter.com/dgrant4 

You can learn more about Nasuni at: https://www.nasuni.com/ 

Unified communications, collaboration and contact center technologies have changed as we’ve moved toward distributed work. In this episode we discuss some of the current and upcoming trends in these markets.
 
Bio 
Mitel’s Chief Marketing Officer, Venkat Nagaswamy, is a seasoned, highly strategic marketing and demand generation executive with a proven track record of growth and success through building great teams. As Chief Marketing Officer, Nagaswamy is responsible for Mitel’s global marketing motions, including demand generation, field marketing, corporate brand, and analyst relations. He has deep expertise in data-driven go-to-market functions, with a focus on B2B marketing in enterprise communications and SaaS organizations.

Prior to joining Mitel, Nagaswamy was Global Vice President of Marketing at 8x8, where he successfully led the digital transformation of that company’s marketing functions. Nagaswamy was also co-founder and CEO of Mariana, a pioneering AI for marketing technology company that used deep learning to identify, target and engage B2B customers. Previously, he also held leadership positions at Juniper Networks and McKinsey and Company. Nagaswamy has an MBA from the University of Michigan’s Stephen M. Ross School of Business, a Master of Science in Aerospace Engineering from the Georgia Institute of Technology, and a BTech in Mechanical Engineering from the Indian Institute of Technology, Madras.

Executives need to define how their organization will support the a mixture of hybrid work, remote work and full-time office workers. In 2021, 3M rolled out a strategy it called Work Your Way. In this conversation with 3M's Kathryn Coleman, we discuss the lessons the company has learned over that past year as it's put this strategy into place.
You can read more about the strategy here.

Bio 
Dr. Kathryn J. Coleman has over 20 years of experience in talent acquisition, diversity, strategy, policy, and project management.  As Senior Vice President of Talent, Learning, and Insights, she leads a global cross-functional team that brings together experts to provide world-class workforce and talent planning that attract, develop and support the retention and progression of talent. Additional responsibilities include oversight for HR Business Partners globally. Her previous 3M roles include, Vice President of Talent Planning, Acquisition and Assessment, Vice President, Strategy and Culture, Global Director, HR PMO and Master Black Belt, Global Director, Virtual Experience, Technology & Employee Development, Global Director, Talent Acquisition and Onboarding, Global Talent Acquisition Strategy Manager and US Talent Acquisition Operations Manager.

Prior to joining 3M, Dr. Coleman held several leadership roles in the public and private sector including Senior Manager, Talent Acquisition at SUPERVALU, Director of Diversity Initiatives at the Carlson School of Management, University of Minnesota and Director of Admissions for Recruiting at William Mitchell College of Law.    

Dr. Coleman earned her Ph.D. in Educational Policy and Administration from the University of Minnesota, a M.A. in Counseling and Student Personnel Psychology from the University of Minnesota, and a B.A. in Psychology from Macalester College.   She has served on several local and national boards including The Conference Board, Career Development Practitioners Council, National Black MBA Association- Twin Cities Chapter, National Society of Hispanic MBAs, the Urban League- Twin Cities, and The Consortium for Graduate Study in Management.  In 2015, Dr. Coleman received the Peter C. Thorpe Leadership Award, recognizing her leadership as a corporate champion of ethnic diversity.   She also served on the board of the YWCA Minneapolis; whose mission is to eliminate racism, empower women and girls, and promote peace, justice, freedom and dignity for all.  

In this podcast with Accenture's Christie Smith, we discuss the organizational learnings from the company's recent book Radically Human and the  changes in required to successfully navigate the future of work. 

 Her bio:

Christie Smith is the global lead of Talent & Organization/Human Potential at Accenture. Christie joined Accenture in 2020 to lead and expand the transformation offerings that address the complex change management challenges facing CEOs, C-suites and boards, and assumed leadership of global Talent & Organization/Human Potential in March 2021. In 2022, she became Accenture’s Executive Pride Sponsor, representing and promoting LGBTIQ+ equality at the highest level of the organization.

Previously, Christie was with Apple where she was the global vice president for Inclusion & Diversity (I&D), I&D business partners and I&D solutions. She managed the global expansion of the function and the team in all regions and countries where Apple had offices and retail stores. Her leadership at Apple was integral to iconic products such as Memoji, iPhone Camera and iOS software in multiple languages. In addition, at Apple, she was instrumental in the growth of female and underrepresented minorities, expansion of scalable solutions in recruiting, global pay equity and compensation, and development of leaders.

Prior to her role at Apple, Christie served as interim CHRO at Grail, a start-up cancer detection company, and was a principal with Deloitte Consulting. As a national Human Capital leader at Deloitte, she was responsible for working with global clients on their talent management, organizational design, workforce planning, compensation strategies, I&D and HR technology solutions. In this role, Christie led large-scale technology implementations, change management, risk and communication strategies.

She also has deep expertise in CEO consulting around global talent strategies, along with CEO succession and executive team structure, management and capability. As a strategist, she led new product offering strategies for Deloitte in the United States and global markets, including the development of customer strategy in BRIC (Brazil, Russia, India and China) and EMEA (Europe, Middle East and Africa) countries. As part of her strategic framework, she leveraged deep data analytics to drive predictive socioeconomic and political factors that would impact business and market strategies.

 Her leadership in business development and expansion includes being the west region managing principal of Deloitte Consulting, where she led growth in consulting, technology, human capital and strategy. She also led Deloitte’s west region Life Sciences industry practice. Christie was part of the leadership team that drove expansion of Deloitte Consulting into China and greater APAC. Christie also was responsible for the founding and leadership of the Deloitte University Centers for Inclusion and Community Impact. 

She has been covered by The New York Times, Wall Street Journal, Harvard Business Review, Fortune, Forbes and CNN. Christie has been recognized as a Most Influential Woman in San Francisco (2012-2015), Women to Watch from Diversity Magazine (2012), Top 50 Diversity Leader (2020) and a leader in Fast Company’s Queer 50 list (2021). She is a member of the Committee of 200 (C200) and World 50 Women.

Her recommendations:
https://mastersofscale.com podcast
Michael Gervais on Finding Mastery
“Radically Human: How New Technology is Transforming Business and Shaping Our Future” by Paul R. Daugherty and H. James Wilson.”

 In this podcast, Pollak shares thoughts on how to make hybrid work as effective as possible with frictionless employee experiences. We also discuss optimizing the office and maximizing real estate.

Jeremy Pollak is the Co-founder and CEO of Calven, a workplace technology platform, which helps organizations remove the friction associated with hybrid work and deliver seamless workplace experiences. Jeremy has spent the last 20 years in the workplace technology space, as Co-founder and Consulting Director of Peace of Mind Technology, a Sydney-based leading workplace technology innovator.

Fun fact: Did you know that Calven is the combination of  the words Calendar and the Ven diagram?

Video on Canva's workplace - https://bit.ly/3UoQ6ad
Connect with us
You can follow Jeremy at https://www.linkedin.com/in/jeremy-pollak-85a69532
and https://www.calven.com
You can follow Maribel at  http://twitter.com/MaribelLopez

https://www.linkedin.com/in/maribellopez/

In this podcast, we discuss opportunities and challenges in managing a hybrid workplace. 
Allison Dew is Chief Marketing Officer for Dell Technologies. In this role, Allison is directly responsible for the global marketing organization, strategy, and all aspects of Dell Technologies marketing efforts including brand and creative, product marketing, communications, digital, and field and channel marketing.

Allison believes in combining creative excellence with data-driven decision-making in service of business outcomes and greater customer relevance.

Since joining Dell Technologies in 2008, she has been instrumental in Dell Technologies marketing transformation, leading an emphasis on data-driven marketing, customer understanding and integrated planning. Most recently, she led marketing for Dell Technologies Client Solutions Group. 

Previously, Allison held marketing leadership roles at Microsoft. She also worked agency side in both a regional advertising shop in Tokyo, Japan, and an independent multi-cultural agency in New York.

Allison holds an MBA from the Wharton School, an MA in International Studies with a concentration in Japanese, and a BA in French and Japanese, both from the University of Pennsylvania.

Follow us on social at:
You can follow me on social at https://www.linkedin.com/in/maribellopez/ and on Twitter @MaribelLopez
You can follow 
Allison Dew at https://www.linkedin.com/in/allison-dew-45875035/ and on Twitter @alliedewsays

 Kristyn Emenecker is Playvox’s Chief Product & Strategy Officer.

Kristyn’s role at Playvox is to lead product strategy and to create innovative and modern solutions that deliver increased, differentiated value to customers. Playvox is a contact center provider, serving more than 300 all-digital contact centers (text / chat / messaging only) as well as hundreds of businesses via voice solutions. Kristyn has been a leading voice in the customer experience and contact center industry for more than 20 years. She has honed her love for the customer in various senior leadership roles across SaaS product/ technology, operational, consulting, sales/marketing, and corporate strategy at companies including NICE inContact, Mercom, and TPG TeleManagement. Most recently she served as SVP Product Strategy for Verint, where she was responsible for product and go-to-market strategy globally for Verint’s broad portfolio of 30+ customer engagement solutions. When she’s not defining product strategy, she can be found whipping up something delicious in her kitchen or cheering on the Philadelphia Eagles.  

• Results from Playvox’s most recent survey, which shows that despite continued pushes from managers to get agents back into an office, 55% said they’d look for another role if forced to return to an office setting.   https://www.playvox.com/ 

Where to find us:
You can follow me on Twitter at http://twitter.com/MaribelLopez and LinkedIN at https://www.linkedin.com/in/maribellopez/

You can followKristyn at Kristyn’s LinkedIn page: https://www.linkedin.com/in/kemenecker/
and her Twitter page: https://twitter.com/livineden

Gayle Silverman is the Principal, Product Delivery Lead at TXI, a product innovation firm that delivers engaging experiences and custom software. Within the healthcare, retail, manufacturing, and education sectors, TXI partners with clients from startups to Fortune 100s to fuel growth by giving users the digital products they want to use.

Below are links to the articles mentioned in the podcast

• Kinetic Learning: Learn to love self-conferencing
• Normalizing hybrid work
• How to survive Zoom fatigue and thrive: A checklist for better meetings
• There really should be an 'I' in team: The team agreement

Book recommendations:
 https://txidigital.com/insights/8-books-to-help-you-innovate-better 
and
Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory 

Follow us on social at:
You can follow me on social at https://www.linkedin.com/in/maribellopez/ and on Twitter @MaribelLopez
You can follow  Gayle at https://www.linkedin.com/in/gaylebsilverman/