Reimbursement is at the heart of so many Complex Rehab Technology (CRT) challenges — and in recent years, CRT providers have faced a perfect storm of pandemic-driven supply chain delays and increased business costs, complicated by surging fuel prices, labor shortages, and overall inflation. Too often, the impact has been longer wait times for equipment delivery and repairs. National Seating & Mobility’s CEO Bill Mixon and Chief Revenue Cycle Officer Charles Sargeant discuss impactful reimbursement reforms that could keep pace with current and future events… while also mitigating service delays that are fueling the Right to Repair consumer movement.