Reinventing Professionals

Reinventing the Summer Vacation


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I spoke with Diogo Fonseca e Silva and Cristóvão Silva, the Hotel Manager and Customer Experience Manager, respectively, for the Grand Real Villa Italia Hotel & Spa in Cascais, Portugal. We discussed the elements of a unique vacation, what people want in a resort, why one might want to choose Portugal, and how technology has changed the vacation experience, among other topics.
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Reinventing ProfessionalsBy Ari Kaplan