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Relationships Over Transactions | Julian Segovia | Episode 10
What separates a good logistics company from a great one? According to Julian Segovia, it's not just technology—it's relationships.
In Episode 10 of Around the Diamond Powered by American Diamond Logistics, Kevin, Steve, and Elise sit down with Julian Segovia, who leads Carrier Procurement at American Diamond Logistics, to discuss his remarkable journey from a new logistics coordinator to one of the company's key leaders.
Julian shares how embracing a "whatever it takes" mentality, building genuine relationships with carriers, and leveraging AI to improve efficiency have helped fuel American Diamond's rapid growth. He explains why the future of logistics isn't about chasing the cheapest truck—it's about creating long-term partnerships built on trust, accountability, and consistent service.
The conversation also explores leadership, company culture, hiring the right people, and how AI is transforming carrier procurement without replacing the human relationships that drive the industry.
In This Episode:
Julian's five-year journey through American Diamond Logistics
Why relationships outperform transactional business
Building a culture centered around trust and accountability
The "give a damn" mindset that fuels long-term success
How AI is reshaping carrier procurement and operations
Developing future leaders inside a growing company
Why the best logistics companies invest in people first
Whether you're in logistics, sales, leadership, or building a business from the ground up, this episode is packed with practical lessons on creating lasting partnerships and staying ahead in a rapidly changing industry.
Around the Diamond Powered by American Diamond Logistics explores leadership, innovation, logistics, and the people driving the future of business.
⏱ Chapters
00:10 – Welcome Back & Steve's Alaska Adventure
03:37 – Julian's Journey to American Diamond
07:29 – Growing with a Fast-Moving Company
11:09 – The "Give a Damn" Mentality
17:20 – Why Customer Relationships Always Win
19:41 – Moving to Austin & Leading Remotely
20:54 – From Transactional to Strategic Carrier Partnerships
26:31 – Building Teams Through Trust and Leadership
34:32 – How AI Is Changing Carrier Procurement
37:30 – Using AI to Fight Fraud and Improve Operations
41:32 – Innovation, Automation & Scaling the Business
46:12 – Creating Long-Term Partnerships That Last
54:37 – Final Thoughts on Leadership, Growth & Success
Check out American Diamond Logistics: https://www.adldelivers.com/
Become an Agent: https://www.adldelivers.com/become-an-agent
Follow Around the Diamond:
IG: https://www.instagram.com/aroundthediamondpodcast
Facebook: https://www.facebook.com/profile.php?id=61586346530967
Tiktok: https://www.tiktok.com/@around.the.diamon6?_r=1&_t=ZP-94XAyjAAYvP
View all episodes
By American Diamond LogisticsWhat separates a good logistics company from a great one? According to Julian Segovia, it's not just technology—it's relationships.
In Episode 10 of Around the Diamond Powered by American Diamond Logistics, Kevin, Steve, and Elise sit down with Julian Segovia, who leads Carrier Procurement at American Diamond Logistics, to discuss his remarkable journey from a new logistics coordinator to one of the company's key leaders.
Julian shares how embracing a "whatever it takes" mentality, building genuine relationships with carriers, and leveraging AI to improve efficiency have helped fuel American Diamond's rapid growth. He explains why the future of logistics isn't about chasing the cheapest truck—it's about creating long-term partnerships built on trust, accountability, and consistent service.
The conversation also explores leadership, company culture, hiring the right people, and how AI is transforming carrier procurement without replacing the human relationships that drive the industry.
In This Episode:
Julian's five-year journey through American Diamond Logistics
Why relationships outperform transactional business
Building a culture centered around trust and accountability
The "give a damn" mindset that fuels long-term success
How AI is reshaping carrier procurement and operations
Developing future leaders inside a growing company
Why the best logistics companies invest in people first
Whether you're in logistics, sales, leadership, or building a business from the ground up, this episode is packed with practical lessons on creating lasting partnerships and staying ahead in a rapidly changing industry.
Around the Diamond Powered by American Diamond Logistics explores leadership, innovation, logistics, and the people driving the future of business.
⏱ Chapters
00:10 – Welcome Back & Steve's Alaska Adventure
03:37 – Julian's Journey to American Diamond
07:29 – Growing with a Fast-Moving Company
11:09 – The "Give a Damn" Mentality
17:20 – Why Customer Relationships Always Win
19:41 – Moving to Austin & Leading Remotely
20:54 – From Transactional to Strategic Carrier Partnerships
26:31 – Building Teams Through Trust and Leadership
34:32 – How AI Is Changing Carrier Procurement
37:30 – Using AI to Fight Fraud and Improve Operations
41:32 – Innovation, Automation & Scaling the Business
46:12 – Creating Long-Term Partnerships That Last
54:37 – Final Thoughts on Leadership, Growth & Success
Check out American Diamond Logistics: https://www.adldelivers.com/
Become an Agent: https://www.adldelivers.com/become-an-agent
Follow Around the Diamond:
IG: https://www.instagram.com/aroundthediamondpodcast
Facebook: https://www.facebook.com/profile.php?id=61586346530967
Tiktok: https://www.tiktok.com/@around.the.diamon6?_r=1&_t=ZP-94XAyjAAYvP