A large volume of known production incidents and end-user issues are still being resolved manually. This becomes worse when it happens in unusual hours and no one is there to fix it. Every minute of downtime is detrimental to business and waking up an engineer at the middle of the night to fix simple known issues is not worthwhile. Our self-healing (Event-Driven Remediation) solution fixes simple and known incidents automatically. For complex alerts, it gets relevant diagnostics and context from the logs. This could massively improve customers' and employees' experience in any organization.

Speaker(s)
Karthick Muruganantham, JPMorgan Chase

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1186.pdf?podcast=1576909576