Payers are seeking new ways to enhance member engagement and drive long-term retention. 

This podcast explores a powerful new-to-market strategy for transforming how health plans design member journeys to create a seamless experience in a combination of offline and online environments. 

Don’t miss the insights in this episode that will redefine how your plan approaches member engagement.

About Our Guest: 

Barb Ody is a payer consultant and expert in member experience solutions, technology and process implementations, clinical business informatics, data modeling and analysis.