What happens when a small component threatens an OEM’s entire reputation? Join Tim as he unpacks a real-world story of pulse valve failures, mounting maintenance headaches, and customer frustration. Discover how Tim listened to his client’s pain points, introduced a reliable solution with the SMC JSXFA pulse valve, and turned skepticism into renewed trust and pride. If you’re an OEM tired of being blamed for breakdowns beyond your control, this episode offers actionable lessons on teamwork, trust, and reclaiming reliability. Tune in for expert insights and practical solutions every OEM needs to hear.

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