In this episode, we will expand on all you need to know when it comes to managing your reputation online. In this day and age, a bad review on Yelp or Rip Off Report can kill a business. Maybe the word "Scam" even appears in the auto-suggest right after your name. You might have bad reviews out there and you don't even know, you just feel that the phone stopped ringing. This information is crucial to every business owner.