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Welcome to Episode 1 of our podcast series! Join host Dr. Tom Hopkins and Dheeraj Kamra from Sacramento as they delve into the crucial topic of reputation management. In this episode, they discuss the importance of setting up an office policy for complaint management, the significance of timely responses, maintaining HIPAA regulations, and the pivotal role feedback plays in enhancing your reputation while fostering a positive patient experience. Tune in for insightful discussions and practical tips to elevate your practice's reputation management strategies.