Protect Your Practice

Reputational Risk Management: Are You Prepared for the Crisis of a Breach?


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What you’ll hear on this episode of Protect Your Practice.
  • Faxing missteps: the reputational risk to healthcare providers
  • Learn from your mistakes, don't repeat them
  • Will the public forgive your clinic if you fail to protect patient data?
  • Breaches Mentioned
    • Breach #1: Mental health records sent to Nova Scotia spa in error over last decade
  • Breach #2: A vendor servicing two clinics with similar names sent welcome emails from one clinic to the existing patients of another clinic
  • Breach #3: 36 fraudulent attempts to obtain login information from Customer Service Centre
  • Meet Our Expert Guests
    • Rohit Joshi, CEO of Brightsquid Secure Communications Corp. Rohit has been working in software and digital security in North America for over 20 years. He is a privacy specialist, expert speaker, and lawyer with an extensive background in technology and compliance law.
  • Ingrid Ruys, Privacy Officer and owner of RJK General Services Ltd. With over 30 years of experience working in privacy in Alberta and beyond, Ingrid is a leading authority on privacy, security, IT, and compliance.
  • Kathryn Kolaczek, Communications Specialist and CEO at Alchemy Communications Inc. Communications expert, Kathryn specializes in business and product launches, digital marketing strategy, PR, brand integration, and crisis management.
  • Connect with Brightsquid
    • www.brightsquid.com
  • On LinkedIn
  • On Twitter: @brightsquid
  • On Facebook
  • Subscribe to Protect Your Practice, brought to you by Brightsquid on iTunesGoogle Podcasts, or Spotify.

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    Protect Your PracticeBy Brightsquid