<p>How does the "friendship factor" increase retention and reduce operating costs? Pete Kelly from Apartment Life talks about their research and leadership around resident engagement and retention and how these factors positively impact multifamily operators.</p>

How does the "friendship factor" increase retention and reduce operating costs? Pete Kelly from Apartment Life talks about their research and leadership around resident engagement and retention and how these factors positively impact multifamily operators.

<p>How does the "friendship factor" increase retention and reduce operating costs? Pete Kelly from Apartment Life&nbsp;talks about their research and leadership&nbsp;around resident engagement and retention and how these factors positively impact multifamily operators.</p>

Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life

Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide.

And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast

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Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide. And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast

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Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life

Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life