Embark on a transformative journey with us as we engage with the visionary David J. Anderson, digging into the essence of Kanban and its transformative power on organisational agility and customer value delivery. If you're ready to evolve your business practices, this episode promises to arm you with the strategic insights you need, navigating the complexities of service management and mapping the trajectory toward a more resilient business model. Discover how visualisation and incremental ch...