Customer Obsessed

Resisting Shiny Objects with Nicole McNamara


Listen Later

About Nicole McNamara

Nicole is a strategist, speaker, and executive advisor with a track record of making big bets and delivering on them. As Founder & CEO of Catalyst Innovation, she works with senior leaders navigating high-stakes change, helping them unlock growth, lead through complexity, and build businesses that work in the real world.

Before founding Catalyst, Nicole led the global innovation consulting practice at Salesforce and partnered with global brands like OpenAI, Marriott, and Samsung to drive digital transformation at scale.

She’s spoken on the future of customer experiences, AI-powered transformation, and resilient leadership. Nicole also serves on multiple nonprofit and corporate boards and hosts Who Moved My Career™, a podcast for professionals reshaping their paths.

Nicole's Customer Obsessed Picks:

Think Again by Adam Grant

The Other Wes Moore by Wes Moore

...more
View all episodesView all episodes
Download on the App Store

Customer ObsessedBy Eric Berridge + Erin Acevedo

  • 5
  • 5
  • 5
  • 5
  • 5

5

21 ratings