What should leaders do when conflict arises between team members? In this episode, learn practical strategies for addressing conflict head-on, including setting clear expectations, facilitating open communication, and mediating disagreements.

Andrea and Michelle explore the importance of fostering a culture of peer-to-peer accountability and trust. Providing practical strategies for leaders to intervene effectively, including setting expectations, facilitating open communication, and addressing misunderstandings.

Don't miss this valuable episode for any leader seeking to promote collaboration and resolve conflict effectively.

Takeaways

• Leaders must intervene when conflicts arise among employees.

• Peer accountability is essential for a healthy organizational culture.

• Trust is the foundation of effective teamwork.

• Setting clear expectations can prevent misunderstandings.

• Difficult conversations are necessary for resolving conflicts.

• Listening to understand is crucial in communication.

• Leaders should model the behavior they want to see.

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This podcast is produced by Two Brothers Creative 2024.