From EMTs and hospital staff, to firefighters and police, our first responders are continuing to provide essential and often life-saving services to protect our health and security, despite serving on the front lines of the pandemic response.

I’m joined by Laura Albert, professor of industrial & systems engineering at the University of Wisconsin-Madison, to discuss her research regarding emergency response during mass casualty incidents, and how operations research can provide valuable insight to support the efforts of our first responders.