The Happiness Index - Data. Insight. Stories

Resources, Clarity & Employee Engagement w/ Gemma Shambler


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Gemma Shambler Head Of People at The Happiness Index sits down with Matt Phelan to discuss the topic of Requirements/Resources within the theme of Clarity.

Each person needs to understand exactly what is expected of them in their role, an area classically explained in the job description and including key tasks and responsibilities. Importantly, such documents should be dynamic and evolve over time, keeping pace with the person’s learning and ability to contribute.

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The Happiness Index - Data. Insight. StoriesBy Matt Phelan


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