Being an industry leader is a responsibility. Even the most humble leaders are forced to accept that their actions and communications trickle down and create the culture of their sector.

In this episode, we interview Shayn Bjornholm, MS who is the Court of Master Sommeliers-America's Examination Director. The organization faced pressure for its lack of diversity and accessibility, as well as a provocative 2020 New York Times article that directly called out some of the leaders for sexual harassment. 

Shayn is candid about how the CMS is improving its company culture to be more inclusive and protect its students.

In this episode, we cover:

• Improving company culture
• Path to becoming a master; finding what you love 
• Gender gap
• Education and mentorship in smaller communities
• How an institution acts as a leader in a community  

And when you're done listening, check out Shayne's TedTalk

Season 1: Wine, Episode 9