Running a restaurant today means mastering more than great food — it’s about leveraging restaurant technology that works as hard as you do.

Is your marketing doing the same for your restaurant? Schedule a discovery call with us at https://app.squeakywheelrestaurantmarketing.com/schedule-page to find out.

In this episode of Setting the Table, we sit down with Todd Sagisor of Payments Gallery to uncover how modern restaurant POS systems are transforming restaurant operations management, cutting costs, and boosting profits.

From real stories of employee fraud prevention to the surprising power of using POS as a centralized hub for data syncing, loyalty programs for restaurants, and online ordering integrations, this conversation dives deep into what every restaurant owner needs to know in 2025 and beyond.

Discover how to:

• Use your POS data to identify top-selling items and refine your menu

• Prevent profit loss through smarter security and employee permissions

• Integrate online ordering and mobile-friendly payments

• Build powerful loyalty programs that keep customers coming back

• Combine text, email, and app marketing for lasting customer retention

  
  

From the front of the house to the back, learn how smart systems and simple changes can make your restaurant run smoother — and more profitably.

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Video Chapters

00:00 Introduction – Meet guest Todd Sagaser from Payments Gallery

01:00 The evolving role of POS systems in restaurant operations

04:00 How POS connects front-of-house and back-of-house teams

07:30 Simplifying payment processing and improving efficiency

10:15 Choosing the right POS system for your restaurant

13:00 Why great customer service and vendor support matter

16:00 Using POS data for smarter marketing and retention

18:30 Overcoming fears about “giving too much away” in loyalty programs

21:00 The true ROI of loyalty and customer retention

24:30 Real-world examples of loyalty programs that work

27:00 Using email, text, and app notifications to drive repeat visits

29:00 Lessons from COVID: Why communication channels matter

30:00 Inside Payments Gallery – boutique POS consulting in Houston

31:00 Final takeaways on using technology to grow restaurant success

32:00 Connect with Todd Sagissor – paymentsgallery.com

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🎥 Recommended Video:

Think your restaurant is pest-free? Think again.

Discover what’s really happening Behind The Kitchen Door in Restaurant Pest Control 101 – https://youtu.be/5ehBbAfAdL4 

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Need marketing help for your restaurant? Book a free strategy session https://app.squeakywheelrestaurantmarketing.com/schedule-page

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📌 About Setting the Table | Restaurant Growth Strategies

 Welcome to Setting the Table: Restaurant Growth Strategies — a podcast dedicated to helping restaurant owners navigate the complexities of running a successful restaurant.

Join host Robin B as we explore the latest trends, best practices, and innovative strategies for attracting new customers, building brand loyalty, and driving real revenue. Each episode features expert guests who share practical advice on everything from social advertising and food photography to local SEO and smart business protections like insurance.

Whether you're a seasoned restaurateur or just opening your doors, we're here to help you elevate your marketing game and achieve sustainable, long-term growth.