As product managers, the one thing that we’d all like to have is more customers.  We dream of the day that we’ve created a product development definition  that will cause our customers think about our product and then as  quickly as they can take action to get their hands on it. 

These hopes  and dreams are no different for product managers who work in the  restaurant industry. These product managers have the same set of things that they want. A little while back they thought that they had found a  way to make it happen: create mobile applications to support their restaurant! 

Well, good idea, but it came with some side effects that nobody had counted on…