With rising customer expectations and increasingly intense competition, restaurants are challenged to satisfy and retain customers, ensure optimal freshness and quality, while controlling costs and waste.

Bloomin Brands (BBI), whose brands include Bonefish Grill, Carrabba’s Italian Grill, Fleming's Prime Steakhouse & Wine Bar and Outback Steakhouse, has a highly complex and distributed supply chain with over 1,500 restaurants and over 3,500 menu items. BBI has overcome many of the challenges that face restaurant and food service companies, and now you can learn exactly how they did it, what they learned, and what’s next.