A national poll shows that 40 percent of people struggle to cope during time spent with family over the holidays, and 1 in 5 feel compelled to act like everything is fine, even when its not. Dr. Terri talks with psychologist Jonice Webb about Childhood Emotional Neglect (CEN) and how to change the holiday experience with family. CEN occurs when a family doesn't notice or attend to the emotions of its members. It delivers a powerful message: "We don't care what you feel."